Shipping:
Orders are processed within 2-3 business days pending item availability and credit card approval. Tandem Jewelry will contact you if we need additional information for credit card approval.
We offer complimentary shipping on all orders in the Continental USA.Orders are shipped UPS or USPS ground
Tandem Jewelry is unable to ship to any international addresses or process international credit cards at this time.
To ensure the security of your purchase signature is required upon delivery.
Please be advised we are not responsible for incorrectly entered shipping addresses, nor do we ship to PO boxes.
Sales tax is applicable on all orders shipped in Connecticut, where Tandem has a physical presence, at 6.35%
Returns:
We strive to accommodate all of our customers. We want you to be completely satisfied with your purchases. We are happy to assist with questions and details about all items prior to purchase. Please contact us at [email protected] or call us at 860-999-1179.
Due to the nature or our inventory we have a strict return policy. A store credit or exchange is permissible if we are contacted within 24 hours of receipt of item. Please contact us for a Return Authorization Code.
The item must be returned in its original condition, unworn with tags attached. All returns must be properly insured and shipped back by a carrier that uses tracking and signature.
